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  • How long do I have to return an item?

    We offer a 60-day returns guarantee on our tailored mats...we're nice like that!  You can find the full detail in our returns policy.
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  • Why was my credit/debit card declined/refused?

    This could be down to insufficient funds in your account, please try to pay again using a different card if you have one. To order to find out why your card was refused/declined in the first place, just contact your bank. They should be able to help you.
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  • What payment types do you accept?

    We accept all sorts of cards and payment methods, including these…Visa Mastercard Amex Discover JCB Diners Maestro UnionPay PayPal
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  • How long will it take for my order to arrive?

    You can find full details of our order processing times and courier details on our delivery policy.
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  • Hi, do you ship rubber mats to Hong Kong?

    We can't offer direct shipping to Hong Kong but there are a couple of options open to you.You could organise a freight forwarding company to ship to yourself and enter there address as the delivery address at checkout. You could purchase from our eBa...
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