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  • How long do I have to return an item?

    We offer a 60-day returns guarantee on our tailored mats...we're nice like that!  You can find the full detail in our returns policy.
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  • Why was my credit/debit card declined/refused?

    This could be down to insufficient funds in your account, please try to pay again using a different card if you have one. To order to find out why your card was refused/declined in the first place, just contact your bank. They should be able to help you.
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  • What payment types do you accept?

    We accept all sorts of cards and payment methods, including these…Visa Mastercard Amex Discover JCB Diners Maestro UnionPay PayPal
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  • How long will it take for my order to arrive?

    All our mats are made to order here in the UK. When you place an order with us your order is put into production on the same/next working day. The process of producing a quality set of tailored car mats is usually about 3-5 working days but during busy pe...
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  • Hi, do you ship rubber mats to Hong Kong?

    We can't offer direct shipping to Hong Kong but there are a couple of options open to you.You could organise a freight forwarding company to ship to yourself and enter there address as the delivery address at checkout. You could purchase from our eBa...
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